User Manual

Veggly User Manual: Quickly get started using Veggly, find your Veg-Match, Chat and Meet Vegans near you. Click the topics below to read more:

Using Veggly is quite easy. After you setup your account, you just Like the people who interests you in the Home page. When a person likes you back, you have a Veg-Match and you two can start chatting.

Important: The people you see in the Home page are sorted mostly by Last Online. You can change that ordering at the floating blue icon on the top-left corner. The other options are: by distance and by new users first.

If your question is not answered in this manual, do not hesitate to contact us through this form or just email us at [email protected]

You may click the filter icon on the top and filter people by age, distance and diet/ lifestyle.

You can slide left to hide a user’s profile in the Home screen. This only means the user will not show up in the Home screen anymore. You may even hide people you liked and you will still Veg-Match with them, if they like you back. If you change your mind, the hidden users can later be found and Unhide at Settings -> Hidden Profiles.

Hiding is also available at the profile menu (three points at the top-right corner)

Excluding someone’s profile means you don’t want to see, Veg-Match or talk to that person. You will no longer see each other, whether you’ve had a Veg-Match or not.
Blocking a profile is similar to excluding it. It is also available at the profile menu (three points at the top-right corner). The difference is that you block the user even from contacting you in specific scenarios, when they would still see your profile, such as if you liked them before excluding. So, if the person is bothering you, you can use the block feature. You may consider report the user as well, in case you believe the user is a fake or scam (see below)

You can report fake/ scammers using the three points menu at the profile’s top-right corner. We take this issue very seriously and ban users on a daily basis, based on the reports. You can also block them immediately after you report.
Also be sure to always follow our safety tips.

We are investing in intelligence systems to identify and ban these scammers before they cause trouble. Some of these systems are already in place. Unfortunately, not all of them get blocked. BTW, one of the safety tips above is to chat more through the app before exchanging other means of communication. If they ask for your number or email right away, beware! 


And again: the abuse reports are really important for us!
The people you have Veg-Matched with will show up on the Chat tab ordered by the most to least recent. Click on the person’s name to start chatting.
You can also send audio messages. To do that, click the audio icon once, record your message and click it again to send.
On Veggly, you can chat unlimitedly with people you get a Veg-Match with. In other words, you can chat with those you like who also like you.

The Super Like improves your changes of a Veg-Match with someone you want to make sure to notice you.
When you Like someone, you will get a Veg-Match if they like you back, either going through the Home screen or if they are a subscriber and see that you liked them.
A Super Like goes beyond!. It will send the other person an email, a notification and it will show up in their app in the Super Like tab. So , they will know you liked them and they will read your message. It’s still up to them to like you back (for free) so the Veg-Match happens and the conversation continues.

A good and complete profile is the best way to improve your chances of a Veg-Match! We do suggest a few things:
  • 
Complete your about section: describe yourself, what you like to do and interesting things about you
  • Upload all 9 pictures, some clearly showing yourself and some showing your lifestyle: what you like to do, your pets etc

  • Open the app frequently. The default order of people’s feed is mostly by “Last Online”. That means when you login, your profile goes to the top and is presented to more people

  • Consider changing your filters of age and distance. This may not be an option for you but it’s worth revising if, to find a Veg-Match, you wouldn’t be willing to go a bit farther away or out of your age range



In the Settings tab, you can change your settings, logout, manage your account (including deleting it), read about our privacy terms, see the profiles you’ve hidden, and open Veggly Store.

Veggly is free to signup, Like, Veg-Match and Chat, in other words, you can find your vegan crush and chat for free!

Now, we need to keep constant investment in marketing to bring more people to join and for that reason, we have some paid optional functionalities and they are described here:

Veggly Premium

With a Veggly Premium subscription, you:

  • Can see who Liked you before the Veg-Match
  • Use Veggly without ads
  • Can use Veggly Teleportation
  • Get 3 coins per month to send Super Likes
  • Get read confirmation in the chat

If you need to change your Veggly password, you can start the process by clicking the Forgot Password button on the bottom-right corner of the login screen. If you are already logged in, logout at the Settings Tab -> Logout

As usual, let us know if you find any issues: [email protected]

 

Veggly uses your location in order to show people near you. The app will ask for permission the first time you open it. If you are getting a message saying we were unable to get your location, you may need to authorize Veggly in your phone.

To confirm you’ve granted permission, click here for Android instructions or here for iPhone and iPad instructions.

If these instructions don’t work, you may need to uninstall Veggly from your phone, install again from the app store and make sure to authorize location when prompted.

Please note that sometimes it may take a minute for the read to work (especially in closed spaces), so you may want to try and close the app and open again a couple of times.

If none of this work, please, send us an email at [email protected]

Sign in with Apple provides a fast, private way to sign into Veggly, giving you the convenience of not having to remember multiple accounts and passwords. It also makes it easy to authenticate with Face ID or Touch ID and has two-factor authentication built in for an added layer of security.

If you already have a Veggly account, Sign in with Apple will only work if your Apple ID uses the same email address you use on Veggly AND you authorize Apple to share that real email with us, when singing in. If you select to hide your real email, Apple will send us an email @privaterelay.appleid.com and that will not be found on Veggly.

If you’ve already told Apple to hide your real email but you’ve changed your mind so you can access an existing Veggly account, you will need to tell Apple to forget that option: In you iPhone/iPad, go to the Settings app > Apple ID (your name) > Password & Security > Apps using Apple ID. Select Veggly and tap the red link: Stop Using Apple ID. Next time you use Sign in with Apple on Veggly, it will ask you again if you want to share your email. IMPORTANT: if you have already created the new account with Veggly, you will need to delete it before associating with Apple Sign in: you can delete it at the Settings tab, Privacy button and Manage Account.